Commodity Policy
1. Policy on goods:
1.1 Committed to the quality of goods:
– All goods have clear, transparent and genuine origin from manufacturers, importers, distributors.
– Ensure compliance with regulations on the quality of goods circulating on the market according to the Law of Vietnam.
1.2 Commodity price commitment:
- Selling products at the right price, at competitive prices. Listed price is value-added tax (VAT).
– chamsocnhaviet.com always encourages Members to carefully review the price at each time before deciding to place an order.
– Product prices and promotional information are constantly updated on the website chamsocnhaviet.com.
2. Service policy:
– chamsocnhaviet.com is dedicated to serving you, constantly improving and improving service quality.
– chamsocnhaviet.com provides customers with 2 service packages:
+ 3 star service
+ 5 star service
With the goal of bringing you quality products, competitive prices and good service quality, if you have any suggestions to help us improve our goods service better, please contact us. with us via hotline 028 77 718 719 – 0868 75 85 85
3. Insurance policy to refund 200% product value if delivery is not genuine
In order to create absolute peace of mind for customers, Viet Home Care Joint Stock Company implements the policy:
Guarantee all goods traded on chamsocnhaviet.com are genuine 100%
And all goods are genuine warranty
To commit to this, the Company implements a 200% refund policy of the product value if the customer discovers that the Company has not delivered genuine goods. The unit reimburses this cost through a 3rd insurance company.
Procedure:
Step 1: The company delivers goods to customers. Attach the following documents:
+ Delivery invoice
+ Delivery note
Genuine product quality insurance contract (Pre-signed by insurance company – Viet Home Care Joint Stock Company)
- And leave signatures for customers)
Step 2: Customers check on the insurance contract for the quality of genuine goods: Product type, Model, quantity, Model serial number and price... All match.
Step 3: Check the delivery note, delivery invoice and new goods 100%, no errors, dents, ... not in accordance with specifications.
Step 4: Customer signs on all relevant documents.
Complain:
If in case the customer (under the insurance contract of genuine goods) finds out that the goods are not genuine. Then contact the insurance company to get back 200% the value of the non-genuine product that Viet Home Care JSC has delivered.
Service:
This is a new and modern form to bring peace of mind and the best service to customers that Viet Home Care JSC desires. In addition to committing to genuine 100% products, customers still receive other incentives as usual (Item… mentioned)
